ROBOFAULTS

Roomba firmware — e series (e5, e6)

Latest listed release: 3.4.62 · 2020-06-19

The e5 and e6 received four software releases between October 2018 and June 2020, and iRobot describes every one of them the same way: "minor bug fixes and usability improvements". Version 3.4.62 is the last listed. The e series never gained mapping or Keep-Out Zones through software; those features belong to the i and s hardware. A robot that lives on its Home Base with Wi-Fi should already be on 3.4.62. Anything older means it has not been online long enough to fetch the update, not that a newer version exists.

TIMELINE

Version Date What changed Source
3.4.42 2018-10-22 Minor bug fixes and usability improvements. Source
3.4.46 2019-05-08 Minor bug fixes and usability improvements. Source
3.4.49 2019-11-22 Minor bug fixes and usability improvements. Source
3.4.62 2020-06-19 Minor bug fixes and usability improvements. The last version iRobot lists for the e series. Source

Curated highlights from the official release notes; the source column links the exact page and the dates are the manufacturer's rollout dates.

HOW TO CHECK AND UPDATE

iRobot pushes robot software over the air in waves, so two identical Roombas can sit on different versions for a few weeks. These steps come from iRobot's own support articles.

Check the version in the app

Open the iRobot HOME App and go to More, then Settings, then About (your robot's name), then Robot Software. The screen says whether it is up to date. If it is not, you can request the update from that same screen.

Leave it on the Home Base

Updates only download and install while the robot is docked, connected to Wi-Fi and not cleaning. iRobot says it can take up to 24 hours for a new version to reach a robot, and the install itself about 10 minutes.

Read the light ring

On the i series a white light swirls around the CLEAN button while software installs, and the app sends one notification when the update starts and another when it has finished. Keep the robot on the base until then.

If no update ever arrives

Move the robot closer to the router and out of cold rooms, then check More, Settings, Wi-Fi Settings, Robot Wi-Fi Details. A status of "Server Unreachable" means the robot cannot reach iRobot's servers; iRobot points at firewall settings for that case.

If it freezes mid-update

A circling white light and no response is iRobot's description of a stuck update. Hold CLEAN for about 20 seconds to reboot and wait two minutes for the tune. If that fails, remove and reinstall the battery, then call Customer Care with the serial number and, for warranty, the proof of purchase.