SHARK·FAULT ERR 14 WARN

Shark Error 14 — BotBoundary error

Q: Shark Error 14 — BotBoundary error

Error 14 is a BotBoundary error — the robot is sitting on or next to the magnetic boundary strip used to fence off areas. Move it to a flat surface away from the strip and restart.

Severity: Warning — robot won't start this close to a BotBoundary magnetic strip IQEZAI

Last verified: 2026-07-06 Tools: none Time: ~3 min Difficulty: easy

DIRECT ANSWER

Error 14 is a BotBoundary error — the robot is sitting on or next to the magnetic boundary strip used to fence off areas. Move it to a flat surface away from the strip and restart.

#meaning · #causes · #fix · #models — link straight to any section

COMMON CAUSES · RANKED

Robot started on top of the strip MOST COMMON

Starting a clean while parked on the BotBoundary strip blocks the robot immediately — the manual's fix is simply to move it away.

Strip laid where the robot must pass

A strip across the only route into a room strands the robot against it on every mission — reroute the strip.

Another magnet source nearby RARE

Strong speaker or door-stop magnets against the chassis can read like a boundary strip.

HOW TO FIX IT

No battery or electrical work involved in this fix.

Move the robot off the strip

Set it down on flat floor at least half a metre from any BotBoundary strip.

Restart the clean

Press CLEAN again from the new position.

Reroute the strip if it repeats

Lay the strip so the robot meets it side-on during cleaning and never has to start a mission on top of it.

Did this fix your robot?

No reports yet for this fix — be the first.

MODELS AFFECTED

Model	Status	Firmware	Parts	Verified
Shark IQ Robot RV1001	active	—	Parts →	2026-07-06 · Source
Shark IQ Robot Self-Empty XL RV1001AE	active	—	Parts →	2026-07-06 · Source
Shark EZ Robot Self-Empty AV911S	active	—	Parts →	2026-07-06 · Source
Shark AI Robot RV2001 / AV2001	active	—	Parts →	2026-07-06 · Source

Models resolved from the series chips above. Support status comes from our EOL library; rows link to the matching parts and firmware pages.

Sources

Verification

OFFICIAL SOURCE COMMUNITY-VERIFIED

Last verified: 2026-07-06 · How we verify a fault code

Corrections

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