ROBOFAULTS
Search a code or symptom…
EN ES
EUFY·FAULT ERR 10 WARN

eufy Error 10 — Path tracking sensor blocked

Severity: Warning — robot loses its straight-line navigation until the sensor is cleaned G30/G40
Last verified: 2026-07-06 Tools: clean dry cloth Time: ~5 min Difficulty: easy

DIRECT ANSWER

Error 10 means the path tracking sensor is blocked — the sensor G series robots use to steer straight lines is covered in dust. Clean it with a dry cloth and restart.
#meaning · #causes · #fix · #models — link straight to any section

COMMON CAUSES · RANKED

1

Dust film over the sensor window MOST COMMON

Fine dust builds up over the tracking sensor until the robot can't read the floor passing under it.

2

Hair or debris caught over the sensor

A strand of hair or a scrap of paper stuck across the window blocks the reading completely.

3

Sensor hardware fault RARE

If the error survives a careful clean, the sensor needs service — contact eufy support with your model number.

HOW TO FIX IT

No battery or electrical work involved in this fix.

Power off and flip the robot

Switch the robot off and turn it over on a soft surface.

Clean the path tracking sensor

Wipe the sensor window on the underside with a clean, dry cloth until no dust film remains.

Restart the clean

Power on and start again; contact eufy support if the error returns immediately after cleaning.

MODELS AFFECTED

Model Status Firmware Parts Verified
eufy RoboVac G30 / G30 Edge / G30 Hybrid active — Parts → 2026-07-06 · Source
eufy Clean G40 / G40+ / G40 Hybrid+ active — Parts → 2026-07-06 · Source

Models resolved from the series chips above. Support status comes from our EOL library; rows link to the matching parts and firmware pages.

Sources

Verification

OFFICIAL SOURCE

Last verified: 2026-07-06 · How we verify a fault code

Corrections

Spotted an error? Report a correction — fixes ship within 48h and are logged on this page.