ROBOROCK·FAULT ERR 24 INFO
Roborock Error 24 — No-go zone or barrier detected
Severity: Info — the robot is protecting your rules — it won't start inside a forbidden area S5S6
DIRECT ANSWER
Error 24 means the robot is inside a no-go zone or against barrier tape, so it refuses to move. Someone probably carried it there. Move it outside the restricted area and restart.
#meaning · #causes · #fix — link straight to any section
COMMON CAUSES · RANKED
1
Robot placed inside a no-go zone MOST COMMON
Carrying the robot into a zone you drew in the app leaves it stranded on forbidden ground.
2
Stale or oversized zones on the map
Old zones from a furniture layout that no longer exists can cover the robot's current position.
3
Robot drifted onto barrier tape UNCOMMON
A rescue or slipping wheels can drop the robot onto the tape it normally avoids.
HOW TO FIX IT
No battery or electrical work involved in this fix.
Move the robot out
Carry it a metre or more outside the no-go zone or away from the barrier tape.
Restart the clean
Start again from the app or the clean button.
Audit your zones
Open the map in the app and delete or shrink zones that no longer match your home.
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RELATED FIRMWARE
S5 series (S5)
SAMPLE DATA — dataset in progress3.3.9_0017683.5.4_0019103.5.7_0020083.5.8_0020203.5.8_002034
Firmware timelines are rebuilt monthly from release notes. Versions marked as sample data are community-reported and not yet verified. Full firmware timeline →
Corrections
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